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Getting Started

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How to Search for Courses on DrawClan.com
How to Sign Up for and Sign Out of DrawClan.com
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Account/Profile

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How to Edit Your Profile
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Where to See Your Questions and Answers?
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Question and Answers

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How Lesson Comments Work?
How to Ask Questions and Get Answers?

Troubleshooting

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Why is the website freezing or taking longer to load?
Why is the video quality bad?

Lifetime Access: Commonly Asked Questions

6

Do free courses offer lifetime access?
Will I continue to have access to the course even after I complete it?
I bought the course on sale. Does this affect how long I have access to the course?
What if I used an instructor coupon to purchase the course? Does lifetime access still apply?
Can my courses ever be removed from Drawclan?
What happens if the instructor removes the course from Drawclan?

Credit Refunds: Frequently Asked Questions

7

What are the benefits of selecting DrawClan Credits for my refund?
Can I refund a course purchased with DrawClan Credits?
Where can I see my credits?
When should I receive my DrawClan credit refund?
Can I cancel my credit refund?
Can I have the credit refund sent to my original payment method or bank?
Can I move my Drawclan credit refund to my bank?

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