At Drawclan, we highly value our users and their privacy. It’s crucial that you feel at ease while using our website. Understanding how we gather, utilize, and safeguard your information is essential. This Privacy Policy addresses the personally identifiable information (referred to as “Data” below) that we may collect on our site.
Please note that this policy doesn’t extend to entities beyond our ownership or control, nor to individuals who aren’t our employees, agents, or under our control. This Privacy Policy explains who we are, how we collect, share, and use personal information, and how you can exercise your privacy rights.
Who We Are
Drawclan an online education and digital products platform focused on teaching drawing and painting. Our website provides courses, blogs, resources, and related services.
When you engage with our website or any of our products/services, you acknowledge and agree to abide by this Privacy Policy in addition to our Terms and Conditions.
Type of Data We Collect
We collect information to provide a smooth and secure experience for our users. The types of data include:
- Personal Information: Depending on your actions on our site, personal information like your Name, Email address, Billing address, Student usernames, Registration dates, Course progress
- Non-Personal Information: We also gather non-personal information, such as IP addresses, Browser type, Demographic info, Course completion rates, Enrollment trends, Platform usage stats and other anonymous statistical data related to how our website is used.
- Course-related data: Purchase details (order numbers, dates, prices), Learning progress and quiz results
We only collect data that is necessary for delivering our services effectively.
Children’s Data
At Drawclan, we do not knowingly gather information from children under 18 years old. If you’re aware that a child under 18 has provided us with their information, please get in touch with us immediately, and we’ll take prompt action. Our products are not intended for use by children. Individuals under the age of 13 are strictly prohibited from using our products.
How We Use Your Personal Information
We use your information to provide and improve our services, including:
- Data Usage: The information we collect serves various purposes. Your personally identifiable details (such as name and email address) help us recognize you, enabling us to get in touch, send newsletters, and provide product assistance. Non-personal data aids in enhancing our service.
- Purpose of Data Collection: These details allow us to identify you as a customer, subscriber, or user and facilitate product delivery, notifications, and other marketing communications. To use certain features like making purchases, subscribing to newsletters, or leaving comments, providing this information becomes necessary for identification.
- No Data Sharing With Third-Parties: We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etcetera (subject to laws and regulations). If you have been through the ways we collect data from, only our administrators have access to your data. No third party can access your data from us. However, you can review and delete your data whenever you want.
- DataRetention: Upon registration with Drawclan, we securely store your personal data for as long as your account remains active, subject to legal obligations. You can delete your account or unsubscribe at any time, adhering to applicable laws and regulations.
Third-Party Services and Links
Our website may use third-party services such as: Payment gateways, Page builders, Analytics tools, Email service providers, Social login tools
These external sites have their own privacy policies. As a result, we hold no responsibility or liability for their content or activities on these linked sites.
Cookies and Tracking Technologies
Drawclan.com uses cookies to identify and track visitors, observing their actions on the site and their website access preferences.
For this program to function, cookies containing visitors’ IP addresses and visit times are stored in their browsers. Users who prefer not to have cookies stored should adjust their browser settings accordingly to refuse cookies before using Drawclan.com. However, some features of Drawclan.com may not function properly without cookies enabled.
Data Protection & Security Measures
We take data security seriously. We implement:
- SSL encryption
- Secure login and authentication
- Regular security updates
- Limited internal access to personal data
- Safe payment processing via trusted third-party gateways
Data Breach Procedures
If we encounter any data breach compromising personal information, such as loss, alteration, unauthorized disclosure or access, personal data transmission, storage, or otherwise, we will promptly notify affected parties as soon as we become aware of the incident.
Review, Update, Download, or Delete Your Data
If you hold an account or have written comments on Drawclan.com, you can request an exported file of your personal information or ask for its deletion. However, certain data may be retained for security, administrative, or legal purposes.
You have the ability to review and edit your information at any time through your account details.
To delete or receive a copy of your data from our site, reach out to us via (email) and we will promptly assist you.
Data Storage Duration
We store your data as long as your account is active or as long as needed to provide services.
After account deletion, your personal data will be securely removed except where retention is legally required.
Updating Privacy Policy
We may occasionally update this Privacy Policy. Any changes or additions will be posted on this page, and major modifications will also be communicated via newsletters.